The VPS that you will be assigned is unmanaged. You will be responsible for the maintenance and management of your VPS. Although we have our own firewall to protect the the server your VPS will be placed on, It is particularly important that you have a suitable firewall on your own VPS and remain vigilant to hacking attempts and exploits. We can install and configure at extra cost your own VPS firewall that you may configure and monitor as needed we also make available to VPS customers suitable PHP scripts that can protect your website against some other vulnerabilities and exploits. You will have full root access via SSH but support for software within your virtual machine is not contractually provided.